Recognizing windshield damage and choosing the next step
A new mark on the windshield deserves a closer look, whether you noticed it after a road impact, a weather change or routine cleaning. Inspect it when the vehicle is safely parked. Note its location and visible extent without pressing on the damaged glass.
A crack that becomes noticeable during hot or cold weather still needs an assessment. Weather alone does not establish why it occurred, and a photograph cannot confirm the condition of the installation. Avoid assuming that every small chip will spread or that every crack can be repaired.
Start with our rock-chip repair criteria when the damage appears to be a small chip. Our overview of auto-glass repair options explains the broader service choices. If chip repair is unsuitable, the windshield replacement service page is the next place to review your options and request a vehicle-specific estimate.